You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. So if you have any installed on your system, I'll ask you to uninstall them right now. I'm against any form of pirated, illegal and counterfeit software and material.This way, we'll have a good clean-up rhythm and the chances of complications will be reduced This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system.If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off

If you don't reply after 5 days, it'll be closed.

If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you.

There's no shame in asking questions here, better be safe than sorry! I'll answer you and even give you more precise instructions/explanations if you need. This is to ensure that the clean-up process goes without any issue.

If you aren't sure about an instruction I'm giving you, ask me about it.

This is to ensure that we are operating in sync and I know exactly what's happening on your system

The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted.

about your computer, please ask it in this thread and I'll assist you

As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on.

However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens

This is because I need some time to analyse them and then act accordingly. As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them.Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state. My name is Aura and I'll be assisting you with your malware issue.

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